We welcome your feedback
We really want you to enjoy our products as much as we enjoy making them, so if you have comments or special requests, please let us know! If you are interested in custom orders, custom packaging (for weddings and special occasions) or if you would like to order for your store, please drop us a line.
Accepted Payment Methods
We accept all major credit cards online and via telephone as well as checks and paypal. Thank you so much!
We make every effort to ship the same day as ordered, and we only charge your credit card once shipment has been made.
Our Return Policy
We will accept any product in its original package (with unbroken seals) for up to 30 days from the date of shipment. We cannot accept opened lotions, etc for health reasons. Before returning any product, you will need to call or e-mail for an RMA number. We charge a 10% restocking fee for all returned orders.
Privacy Policy
We do not share the information gathered through this web site with any other 3rd party without your express consent. All payment information entered through this web site is done so through a secure server with SSL encryption.
Ordering Questions/ Problems with the Website
If you have special questions about ordering, please give us a at 505-770-2806 or e-mail info@bluefeather.biz anytime. Our office hours are Monday through Friday, 9:00am -5:00pm MST.
Are you having problems ordering online?
1. Make sure you have cookies enabled in your browser (check under preferences, privacy or security in the browser settings -- varies with browser used.
2. Try hitting reload if the shopping cart does not update correctly.
3. Try a different portal -- try entering our site from the alternative link below. (Yes it looks the same, but the pathway is different, so sometimes this works when nothing else does!)
4. If all else fails, please call or email and we'll take it from there in person.
Alternate Blue Feather Portal
How to find us:
Blue Feather Soaps
P O Box 1378
Mesilla NM 88046
ph (505) 770-2806
e-mail: info@bluefeather.biz
